Please help and do not purchase a car from Carmax. Customers stated anywhere from $1,000 to $8,500 for their warranties. For more details, speak to a CarMax representative or ask for a sample contract at a store. Our review team has spent hundreds of hours researching car warranty companies to help consumers choose the best coverage for their vehicles. Added CarMax warranty protection is an appealing option, especially since shoppers leave the lot with a used vehicle, and some may have chosen less-reliable, affordable models in an effort to save money. You can pay the full amount or in monthly installments. If you choose to return the vehicle, bring it back to the CarMax dealership within 30 days for a refund using the money-back guarantee. If your car needs repairs that are covered by your MaxCare plan, you pay your chosen deductible to the repair facility who will be repairing your car. Today, the company is working hard to keep up with the competition (chiefly Carvana) and remains a great option for easily buying or selling a used car. For information about what voids your warranty, see your contract, or ask a CarMax representative. It should be noted that this option will increase the total costs by the end of your term. When you click on some of the links on our website, we may receive referral compensation. MaxCare is accepted at any repair shop in the U.S. or Canada. Our content is intended to be used for general information purposes only. Motor1 recently complied a list of the best companies and named Endurance the top choice. As far as extended warranties go, there are many choices on the market. The company has upward of 200 stores nationwide, making it the largest used-car seller in the country, and its known for a hassle-free, no-haggle buying process. It has over 200 retail locations in 41 states with its first store opening in 1993 in Richmond, Virginia. You then have the option to buy the CarMax extended service plan, which is called MaxCare. 1. Your CarMax warranty will be voided if you fail to make your monthly payments on time, if you misuse your vehicle or if you tamper with its odometer. With everyone's experience, do you think the warranty will pay for itself in warranty repairs? These optional plans can be tailored to your monthly budget, and provide coverage of your vehicles major systems and hundreds of parts, inside and out, for many years. The policy amounts vary depending on the coverage and the car. If you cancel you can buy a longer max care policy from an online dealer. Unlike many other extended warranty companies, CarMax doesnt have a list of available plans for its MaxCare products. MaxCare covers many of the most expensive parts of your car. The mechanic said there was clearly something going on with our AC compressor, but they would need to run a diagnostic to get a better sense of what exactly was happening, and Maxcare told him that he WASN'T ALLOWED to perform the additional diagnostic. Heck, have a friend read it to make sure you arent missing anything. Auto Protection Club Extended Warranty Review, Protect My Car Vs. CarShield Extended Warranty, Top Recommendations For Extended Car Warranties. Thats the gamble. If the extended CarMax warranty isnt right for you, you may want to consider coverage from one of the most reputable extended car warranty companies. Extended car warranty costs are commonly affected by a cars year, make, model and mileage. What does the CarMax warranty cover? The, J.D. A standard policy for a Carmax extended warranty can last for up to 5 years and up to 150,000 miles, but term lengths offered depend on the dealer you go to. The end result was an overall rating for each provider, with the companies that scored the most points topping the list. If you don't have a green travel card, you can still create an online profile and request a card by completing the online request form. If you tamper with the odometer, stop paying your bill, or if your car is declared a total loss, the warranty isnt any good. This means your vehicles major systems, plus hundreds of parts inside and out are covered including labor. Because all CarMax vehicles are used, CarMax customers should consider anextended service plan, also known as anextended car warranty, which can protect drivers from the cost of expensive repairs as their cars continue to age and accrue miles. The CarMax MaxCare warranty offers only one level of coverage and customer complaints indicate that the claims process is poor. Hey CarMax, why would you have such a stupid system in place where the client (me) could never get a call back and the repair shop could never get a call back. This signature experience includes the opportunity for customers to take 24-hour test drives and a 30-Day Money Back Guarantee, so customers have, (up to 1,500 miles) to decide if the car is the right fit, allowing them to return the car for any reason. As long as the condition is consistent with when you purchased it and youve driven fewer than 1,500 miles since your purchase, you can bring it back within 30 days and CarMax will help you complete your return. CARCHEX is one of the largest, most highly-rated providers of vehicle extended warranties in the market. Since we cant give you an exact CarMax extended warranty cost here, well let you know what you should look for. Heres an overview of the program: MaxCare covers parts in the engine, transmission, drivetrain, suspension, cooling system, climate control, electronics, electrical systems, and steering. The company has been in business for over 60 years and holds an A+ rating on the Better Business Bureau (BBB) website. All vehicles sold by CarMax are eligible, its more how you plan to use it that could be a problem. have the fewest problems on average compared to other brands. The MaxCare extended warranty provides coverage for your cars major systems, in including the ones below: Plans are tailored to the vehicle you choose and its mileage, though they can last anywhere from 75,000 to 150,000 miles. You will be offered an extended warranty at the time you buy your car and that offer may be rather aggressive. In addition to selling used cars, the company offers extended car warranties through a program called MaxCare. The company works directly with 2600 certified repair facilities and has a dedicated customer advocacy program. Looking at a 2011 m3 with 40,000 miles on it. In our 2022 extended car warranty survey of 1,000 respondents, about 40% said they paid between $1,500 and $2,500 for coverage. You can decline the extended warranty, but if you do so, then you cannot opt in later. I asked to speak to a supervisor and they wouldn't comply and in the end the agent just hung up in my ear. If you move to a state without a CarMax location, you dont have to worry. However, you wont have much time to decide at the dealership if you want to buy one or not, so its smart to understand your options in advance. Subscriber Agreement & Terms of Use, MaxCare extended service plans are an optional product you can choose to purchase when you purchase your car. Add on Olives lack of a waiting period before filing a claim, and the company appears ready to shake up the extended auto warranty space. Excellent coverage. MaxCare coverage is relatively thorough, but it wont match the protection found on a manufacturers warranty. To determine our cost score, we perform a secret shopper analysis for a variety of vehicles and plans and consider available deductibles. The refund term is much longer compared to the standard money-back guarantees so if you are unhappy with your deal, you can get you money back with little expense. So on average the carmax customers spend more money buying a MaxCare service contract than what the warranty pays out in repairs after factoring in for the deductible, denied claims, and un-cancelled contracts. CarMax MaxCare Exclusions/What's Not Covered It's important to always review the exclusions on your extended warranty prior to purchase! I can purchase the maxcare warranty for $3,000 for 100,000 miles/5 years worth of coverage. Best Coverage 4.6/5 Limited time offer: Get $300 off with code SAVE300. Many third-party providers are brokers, meaning theyre getting contracts from more than one administrator. We chose CARCHEX for the Best for Used Cars award because of is its reputation for providing a positive experience throughout the shopping process. A CarMax warranty should be able to be cancelled at any time, but we recommend that you read the cancellation policy of your contract to be sure. Fuel delivery services also dont provide for the actual fuel cost. If you visit the CarMax website, you can estimate the cost of MaxCare: Go to MaxCare Service Plans Scroll down to Estimate how much MaxCare coverage you'll need Click on Sedan, SUV, or Truck I have had my car for over a year and I still have plenty of mileage available for the warranty. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Its important that an extended car warranty company is able to meet its claims obligations. We can definitely assist you. While many extended car warranties are available for purchase after the sale is complete, thats not the case with CarMax. Unlike many other vehicle service contracts, CarMax only offers one main coverage option. CarMax does have a limited warranty and an optional MaxCare extended plan. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. While total costs are shown here, monthly payment plans are provided by the company if you cant pay the total cost up front. If youre not eligible for a CarMax Warranty, there are a number of good providers out there to choose from. You can use MaxCare at any repair facility certified by the National Institute for Automotive Service Excellence (ASE). This can lower the cost of your contract, as theres more competition between brands. Every CarMax used car comes with a 90-day/4,000-mile limited warranty and whatever remains on your vehicles original factory warranty. If you do research on CarMax, note that CarMax sells cars while the extended warranties are provided through MaxCare. While car buying blogs often encourage shoppers to negotiate the price of a used car, all CarMax prices are non-negotiable. CarMax offers models from various manufacturers, so using industry studies from J.D. I am stuck with the repair bill. Reputable extended car warranty company that offers six levels of coverage and has excellent customer reviews. In todays video we talk about me blowing up the BMW B58 540i and how much Carmax MAXCARE bumper to bumper warranty has paid out so far in the first 6 months.. We chose Endurance as the Best Coverage overall because its a direct provider and offers a large number of perks. : Your MaxCare contract will reimburse rentals up to $40 per day for seven days during covered repairs. Bruce Save Reply Quote T tubaprde Registered SL55 AMG 560 SEL Joined Dec 9, 2008 First, they said they had a bad address, then they said it was a problem with another section that sends the checks. FAQ. I bought the extended warranty, but even with that I had to fight them to cover [repairs], even when the vehicle had maintenance done on it regularly. Minimum of four plan options The extended CarMax warranty comes with the following perks: You can only purchase an extended CarMax warranty when you purchase your used vehicle. Deductibles ranged from $50 to $300 with a $50 savings anytime you use a CarMax repair center. I have a problem with my F150's Turbos not working. Heres a sample of what the MaxCare extended service plan wont cover: To cancel your CarMax warranty plan you must contact the dealer you bought the vehicle from or the administrator of your policy. : Independent warranty companies often offer longer-lasting coverage than dealerships. What is MaxCare? Unsubscribe easily. Youll also receive the Love Your Car Guarantee, which gives CarMax customers 30 days (with up to 1,500 miles driven) to decide if their cars are right for them. This warranty guarantees coverage for the vehicles major systems, but youll have to go to a CarMax dealership to get the details. Whether its a truck hauling a trailer to a job site or using your SUV for ride hailing, its not allowed. Purchasing a used car warranty to extend protection for a CarMax vehicle provides drivers with peace of mind and can help them save on repair bills. Limited time offer: Get $300 off with code SAVE300, Get Started for $99 + Get $400 OFF with code 'Get400'. Unauthorized repair damage. MaxCare covers the following: The car's major systems, including the engine, drivetrain, electrical and suspension 24/7 emergency roadside assistance $40/day rental car reimbursement for up to seven days $50 deductible discount at MaxCare service centers and RepairPal Certified shops : Our team evaluates the availability and transparency of each companys contracts, as well as whether each provider offers a money-back guarantee. Seriously, an 'Incoming Call Center Only' to handle questions on repairing vehicles. Convertible tops? However, our van had a flashing check engine light come on about 6 weeks ago. The decision to get an extended warranty or not is one that depends on you and your car. my ATS it needed a $3700.00 rear differential replacement Then my Jetta needed $4500.00 front end repair work I could not be happier with my investment in these warranties and will never buy a used car without one again. - Michael, ConsumerAffairs, CarMax is the best coverage out there for car warranties. Low-cost & BBB A+ quality guaranteed with every service. I kept asking for them to please explain their procedure to me and all that the idiot at CarMax kept saying is 'We are an Incoming Call Center Only' . All you need to do is reach out to CarMax online or by phone to get the claims process started when you need repairs. CarMax tends to sell used cars that range from one to eleven years old, meaning roughly half of the vehicles will no longer be covered by their originalnew vehicle warranty. There are other factors that will affect the cost of your warranty plan, shown in the graphic below. Cost can be bundled in with your monthly car loan payment, Warranty is transferable if you sell your car, Repairs can be made at any licensed facility in the US or Canada, Only available on vehicles purchased through CarMax, Only available at the time of vehicle purchase, How much should you pay for an oil change, Common car maintenance jobs and their costs. Relatively early in the car buying process at CarMax, youll likely be presented with the option to purchase aMaxCare extended service plan. Feels like a scam to me. This company is horrible. Get buying tips about Extended Auto Warranties delivered to your inbox. We appreciate your business and are happy to hear that you've chosen to protect your purchase. In this case, you will have to visit one of the listed Urban Mobility Center ticket offices to collect your card and start using it in the web portal.. Most third-party companies (and MaxCare) allow you to use any ASE-certified repair facilities. CarMax MaxCare will reimburse you up to $40 per day for seven days in the case of a covered repair. CarMax offers four deductible choices: $50, $100, $200, and $300. Here are a few examples: Make sure you take good care of the vehicle. I know MaxCare is an exclusive warranty, and excludes things like wear and tear items. Before deciding on MaxCare, consider other third-party vehicle service contract companies to make sure youre getting the best deal. MaxCare includes plenty of these that you'll need to review. ) website a flashing check engine light come on about 6 weeks ago 100,000 years. On you and your car positive experience throughout the shopping process in addition to selling cars. Plans and consider available deductibles highly-rated providers of vehicle extended warranties in the car addition to used. Use MaxCare at any repair shop in the U.S. or Canada coverage.. $ 300 with a 90-day/4,000-mile limited warranty and whatever remains on your vehicles systems... 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