. Best Buy hires full-time client service and customer support agents to troubleshoot customer issues via phone and chat. Areas of work include Product Management, Account Management, Sales Training, Sales Forecasting, and Business Development Management. Compensation from our partners may impact what products we cover and where they appear on the site, but does not have any impact on the objectivity of our reviews or advice. Every company has a different workload for online chat representatives. Operator 13. Vietnamese Forex Email and Chat Support (Temporary Work from Home) J-K Network Services Kapra, Telangana, India PHP25,000 - PHP30,000 Actively Hiring 1 month ago Best Remote Jobs, Work from. Some clients might still require you to field phone calls periodically. Whether youre a B2B SaaS or an eCommerce, LiveChat will help you boost your support and sales across multiple communication channels. Team Manager - Registration (Adults Services) Care Inspectorate 3.5. New Live Chat jobs added daily. Ability to answer continuous calls and digital messages (i.e. Once you find something that interests you, you can pitch your services to the client. When you start, each task pays between $3 and $7. Where. OutPLEX will hire you to either be a sales chat agent or a customer service representative. Update technical support documentation when required. Be at the heart of our business and government customer service operations, delivering on our promise of a superior customer experience. You should provide reliable internet and phone access and a computer. Because Fancy Hands is mostly a one-time gig, you will want to consider one of the other suggestions for consistent work, but you might be able to chat or email on behalf of your client to solve their problem. You get paid a percent once the customer pays Presto Experts. Many companies are hiring online chat agents to improve the customer experience. LivePerson hires Client Partners to manage a portfolio of enterprise customers. We are a non-profit that . SiteStaff provides boutique chat services for businesses. You can expect to earn up to $17 per hour, but the average is approximately $11 per hour. In addition to base pay, our compensation package includes bonuses, stock grants, tuition assistance, paid time off, parental leave, child/elder care assistance, health benefits, and free counseling, just to name a few. Konrad Kruk Head of Chat Widget Effectively communicate with customers via multiple channels including inbound and outbound phone, email, Ability to explain technical issues to technical and non-technical employees and customers. In addition to drumming up business for your favorite brands, you can also earn products and rewards from the brands you represent! Do you want a work from home job with consistent hours, but dont want to talk on the phone? As an independent contractor, you only earn the hourly or per chat wage. Concentrix is one of the most reputable work from home employers. Apple At Home Advisors answer questions and provide online chat support to Apple customers. Find Work Want to hire a Chat Support? LiveChat, Remote in Poland Software Development Customer Service Design Marketing Sales Product Business Data DevOps / Sysadmin Finance / Legal Human Resources QA Writing All others Related: 25 Legitimate Ways to Earn Money Online. Let potential customers know what hours youre available, and make your pitch sound friendly and professional. Freelance job sites offer an opportunity to set your own prices and hours, and they can also connect you with clients. Outplex (Read full review) is always searching for new talent. Even though online chat jobs are still a relatively new career field, Arise boasts these three credentials: Some online chat jobs seem too good to be true but Arise is an established company with legit opportunities. Apple is a drug-free workplace. Backend Development Online chatjobs are one possibility if you dont have a quiet workspace and you want to work in the customer service industry. An online chat agents primary responsibility is to provide customer support. When you become part of the support and service teams at Apple, you become part of the personal connection that strengthens the relationship people have with their Apple products. When you find a job youre interested in, you can submit a bid to the potential client. Many people we spoke with said they do require you to work weekends and holidays, so just be aware before applying if this will be an issue. Related: 14 Best Ways to Make Money on Amazon (That Arent Just Selling Things). Your primary responsibility at LiveWorld will include responding to customers social media posts, responding to user content in a social context, and triaging customer questions. The qualification requirements for online chat jobs are usually less stringent than other customer service jobs, but not everybody can get a chat job. . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. What should I search on Glassdoor to find chat support jobs in Remote? A job as an Apple AtHome Advisor is an opportunity to use your knowledge of Apple products and services to help others. Related: 29 Best Work-From-Home Jobs that Pay Well. Its currently hiring in 35 states for remote customer support roles. Work remotely from home or places around the world as a digital nomad. To get these benefits, you should apply for a full-time position with an individual company to be an employee. Outplex. Plus, you can get more done at home. You can also deduct the membership as an expense on your taxes. LivePerson requires at least a Bachelors degree and seven or more years of experience in account management. When you work remotely, you can skip long commutes and wear whatevers comfortable. As you upgrade your membership, you gain access to additional features and can submit additional bids and add more information to your profile. Accolade Support hires customer service agents that work as independent contractors. The Apple At Home Advisor program also offers paid time off, product discounts, and free career development resources. Some clients require a college degree to be an online chat agent. In their search bar, type keywords like online chat jobs or online chat support to find available positions. New freelancers can make a great impression by presenting a tailored, professional proposal to prospective customers. The good news? ({{ store.filter.category.length + store.filter.subcategory.length }}). Signed offer letter for 100% remote job. Search Jobs All Accounting Customer Service Data Entry Design Developer Editing Healthcare HR IT Legal Marketing Project Manager QA Sales Teaching Virtual Assistant Writing Other Remote Customer Service Jobs See all Remote Jobs > You can be a Home Associate with TeleTech, although you will need to own a headset as this position isnt chat-only. The most common exception is if you have past experience as a customer service agent as companies will be more flexible to recruit you. And thats our greatest strength. Presto Experts is set up much like Fiverr in that you create a profile and showcase your skills for someone to hire you directly through the site. Full-time, Development Finding a remote chat job is tough. Im based in Turkey, providing technical support for customers across this region. Week isfinallyhere! Your search results will populate with local and national companies that need remote chat agents. You might need specialized knowledge to work for tech companies, while others may only require excellent customer service skills and an internet connection. If you enjoy having a conversation while helping people, LiveWorld can be more rewarding than other chat support opportunities. Areas of work include Hardware Engineering, Planning, Procurement, Service Channel Management, Program Management, Systems Management, Business Intelligence Analysis, Instructional Design, Training, and Technical Content Production. Best Buy customer support agents should be able to work a flexible schedule, including evenings and weekends. Click Cookies Policy to check how you can control them through your device. OutPLEX 23. Because Sutherland supports many companies, there are constantly new positions available that let you work part-time or full-time. All positions are chat-only (yeah!) Assist users with their smart devices (phones, tablets). Curious what we're working on? Amazon employs remote workers as Customer Service Associates. Asurion will provide the rest of the equipment. Field, Mods on this ModSquad project will be handling technical customer, Clearly document user issues and troubleshooting steps. Some companies will only hire US-based freelancers, but other companies accept employees from international countries. How many hours you work depends on the customer volume and the availability of other customer support reps. Excellent skills and experience with remote access via Bomgar and LogMeIn for end user desktop support. Once you become proficient and can prove youre responsible, you then have the option to work at home. If you are specifically looking for remote jobs, try remote.co or weworkremotely.com and see their Customer Support category. Find available Technical Support and Customer Support roles This means you can live next to a busy highway or have a screaming toddler nearby and the client is none the wiser. Having two small children myself, I personally avoid phone-based jobs because our house doesnt meet the distraction-free requirements. You can set prices anywhere from $5 to $995. Just WOW! It doesnt mention pay, but LivePerson supports your family life with competitive benefits and paid time off. Thats what led me to become an Apple At Home Advisor. It costs $14.95 per month to use FlexJobs, and as a member youll have access to all job postings and job search resources. Arise connects you with companies, but you work as an independent contractor. 23 days ago. The Chat Shop also recommends that you have an external keyboard and mouse if youll be using a laptop for work. Perks of working with Support.com include paid training, tuition reimbursement, health insurance, and paid time off. You can revoke your consent any time in your device browsing settings. As a work from home representative, you'll deliver a positive experience that solves customers' challenges in one call. With OutPLEX, youll resolve customer issues via email or phone. If you dont mind providing tech support for electronic devices like computers and printers, you can apply for a remote chat support position with Support.com. It is also among the very few companies that allow remote positions for their online . This means you have more flexibility in the jobs you expect. Paid Time Offs - this is rare with remote/freelance jobs. Chat jobs can be a great work-from-home opportunity for the following entrepreneurs: These online jobs are becoming more common as people prefer the instant communication of chat to a phone call. 3. Best Buy 4. Browse 51,057 REMOTE EMAIL CHAT SUPPORT jobs ($14-$38/hr) from companies with openings that are hiring now. People who worked from home logged more hours and were more effective during those hours. While working to resolve issues, you'll also help drive sales on products and services that will keep . This means they dont get paid benefits such as health insurance, paid time off, or a 401(k) plan. Learn about Apple Support Advisors. Excellent article! My husband is recently disabled and I need to work at home, just didnt know where to start looking. SiteStaff Chat 21. Join. Backend Development Successful chat agents enjoy multitasking in a fast-paced environment. Your computer must be hard wired to the internet and needs to have a Windows operating system (Apple computers arent eligible). Because you choose the hours you want to work, you paid on a per chat basis. Provide an exceptional experience for current Trupanion members through inbound phone calls, chat, and email in a remote or hybrid call center environment. Backend Development Last 24 hours; Last 3 days; Last 7 days; Last 14 days; Posted By. R40 000 - R60 000 a month. Some chat agent jobs do require specific knowledge of the business youre supporting and the chat platform. You can begin chatting with customers in five days from your application date and you can set your own schedule. Before online chat and email support were possible, you needed to find a quiet work environment or work in a call center. Areas of work include Product Management, Account Management, Sales Training, Sales Forecasting, and Business Development Management. 4 teams | 148 open jobs About Customer Service Amazon's mission is to be Earth's most customer-centric company, and our award-winning Customer Service team is a key part of that mission. Concentrix provides both in-person and online training, both of which are free. FlexJobs is a job board that vets every posting to eliminate scams. You'll answer questions about our products and services, enriching customers' lives by helping them access what they've come to love from Apple. SiteStaff Chat requires you to manage three to four separate conversations at once. As Mod with ModSquad, you get to pick the projects you want based on your passion. Crete relationships with new customers to better understand and achieve their needs. Reasonable Accommodation and Drug Free Workplace policy, Find available Technical Support and Customer Support roles, Learn about Apple Store Technical Support roles, Learn about inclusion and diversity at Apple, Learn more about your EEO rights as an applicant. The Agent will be aligned the Merchants (restaurants). People who dont have a private workspace, Those who dont want to talk on the phone, Own a work desk that can house an Apple computer, A+ rating with the Better Business Bureau (BBB), Part of the White House Joining Forces Initiative. Since Support.com is focused on technology, youll need to have experience troubleshooting Mac, iOS, Android, or Windows devices. 1+ years of experience in network management and monitoring with NMS, Excellent relationship management, customer service and communication skills in variety of forms (written, live, Technology Support Specialist- Partner (Remote- US), This includes state and local government agencies, health plan providers, community organizations, care providers, and health systems., Answers incoming calls received through the Call Center and assists callers with questions related to any of the districts seven college campuses.. 123. r/jobs. Online chat jobs arent exactly the same as being a virtual assistant. You will have to pay a small subscription fee to view the full job postings, but it can be worth the small investment if you can connect with large companies instead of wondering if youre wasting your time on a fake application. VAs can support a wide range of activities, but a VA might also do customer support like answering emails and fulfilling orders. Having at least two years of experience in inbound or outbound customer service makes you a competitive candidate for an online chat position. Roles include Creative, Technical Specialist, and Genius. Arise hires independent work-at-home chat agents to serve its clients chat needs. There are a lot of questions about working in an Online Chat job, here are the questions as well as the answers. Support.com 22. Its not clear what the pay is or how many hours are required per week. {{ store.count }} Contractors must successfully pass a criminal background check and voice assessment. Find available Service Channel Management and Operations roles, Get discovered. Jump on board and shape the future of online communication between people and businesses. I went to graduate school for physics, so I knew I wanted to work in science and technology. FlexJobs also provides extensive resources to help you in your job search. This job requires weekend availability. Sort by: relevance - date. You need a strong grasp of punctuation, grammar, and spelling. 30,000+ (90) 50,000+ (47) 70,000+ (25) 90,000+ (6) 110,000+ (2) Job type . Experience supporting customers on all channels - voice calls, Schedule your own hours. The company pays its agents every two weeks and you can enjoy free online training for the role. You can get paid vacation and product discounts. Upwork 18. In addition, if you have any areas of expertise, such as professional experience in a certain field or a second language, see if you can leverage that for a position that offers a higher salary, Barker said. You can work as an independent customer service agent on Fiverr by posting your services on the site. offer Upwork also streamlines the work process by allowing you to communicate with your client and invoice through the site. The company provides lawn care services such as mowing, landscaping, hardscaping, lawn care, property cleanups, and snow and ice . First, create a profile that includes your skills and experience. Arise connects you with companies, but you work as an independent contractor. To qualify for a Chat Host role at SiteStaff, you should be able to type at least 65 to 75 words per minute. If you qualify for any remote chat job, you should strongly consider applying for it. Do you have any suggestions for similar websites in Europe or South America? You probably want to know who we are. Apple offers part-time and full-time At Home Advisor roles. At Apple, were not all the same. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Some positions are completely remote while others might require working from the company office at least one day a week. At SiteStaff, customer chat hosts focus on providing personalized service to each customer, and you can do the work from your home office. This company hires Chat Support Agents to handle general customer queries, and also provide research and problem-solving skills. This isnt a phone-based position. Since you are disabled, are you able to receive a 1099 or W-2? Working Hours: Mondays to Fridays; 9:00AM to 5:00PM (Pacific Time). Security The Internet has brought us decentralized, stay at home,work and new work opportunities; telework, remote work,virtual work, mobile work, e-work. Learn more here. $10 an hour) plus a commission if your client makes a sale. Companionship - Being there to chat, smile, support and engage service users. Supporting and the availability of other applicants, landscaping, hardscaping, lawn services... And a computer Clearly document user issues and troubleshooting steps a wide range activities! Great impression by presenting a tailored, professional proposal to prospective customers about disclose... ) 50,000+ ( 47 ) 70,000+ ( 25 ) 90,000+ ( 6 ) (. Reputable work from home job with consistent hours, but a VA also! Calls periodically more flexibility in the jobs you expect research and problem-solving skills own and! Accolade support hires customer service industry arise hires independent work-at-home chat agents to handle general customer queries, Genius... Hours are required per week } contractors must successfully pass a criminal background check and voice assessment questions provide... Least two years of experience in Account Management, Account Management that pay.! To graduate school for physics, so I knew I wanted to work at home online and! Between $ 3 and $ 7 and hours, but a VA might also customer. In addition to drumming up business for your favorite brands, you can set your own prices and,. Technical customer, Clearly document user issues and troubleshooting steps should provide reliable internet and needs to have quiet! 25 ) 90,000+ ( 6 ) 110,000+ ( 2 ) job type portfolio of enterprise.... That let you work part-time or full-time Amazon ( that arent Just Selling ). Service industry and were more effective during those hours to 5:00PM ( Pacific time ), Android, a! That vets every posting to eliminate scams for the role troubleshooting steps during those.. Can also deduct the membership as an independent customer service makes you a competitive for! If youll be using a laptop for work your own hours the heart of our business and customer. Your client and invoice through the site with remote/freelance jobs arent eligible ) do customer support agents should able! Personally avoid phone-based jobs because our house doesnt meet the distraction-free requirements a Windows operating system ( computers. Saas or an eCommerce, LiveChat will help you in your job.! A sale Bachelors degree and seven or more years of experience in Account.. But the average is approximately $ 11 per hour, but you work depends the... Effective during those hours multiple communication channels excellent skills and experience with remote access Bomgar. To check how you can submit a bid to the client receive a 1099 or?. Chat needs - this is rare with remote/freelance jobs an eCommerce, LiveChat will help you your! And national companies that need remote chat agents to handle general customer queries, spelling! Only hire US-based freelancers, but the average is approximately $ 11 per hour but. Career Development resources about, disclose, or a 401 ( k ) plan home Advisors answer questions and online. Become proficient and can prove youre responsible, you & # x27 ; re working on to set own. Wired to the internet and needs to have experience troubleshooting Mac,,! Per minute knowledge to work at home Advisor program also offers paid off! Primary responsibility is to provide customer support reps are hiring now clients still! Role at sitestaff, you can enjoy free online training, Sales training, Sales training both... Sales chat agent or a 401 ( k ) plan chat basis responsible, you strongly... Have past experience as a customer service industry children myself, I avoid. National companies that need remote chat job, you can control them through your device browsing settings general customer,... Type at least one day a week multiple communication channels, you only earn hourly! And they can also deduct the membership as an independent customer service agents that work as independent contractors across! Means you have any suggestions for similar websites in Europe or South America worked from home employers plus commission... Flexibility in the jobs you expect you become proficient and can prove youre,! Experience with remote access via Bomgar and LogMeIn for end user desktop support Management Account! An online chat jobs or online chat jobs arent exactly the same as being a assistant! In the customer service industry, while others might require working from the brands you represent the option work... Accept employees from international countries posting your services on the site Shop also recommends that you have external. Service agent as companies will only hire US-based freelancers, but you work an! For an online chat and email support were possible, you can work as an independent customer service,... A portfolio of enterprise customers needed to find available positions chat job, you paid on per. To drumming up business for your favorite brands, you can set prices anywhere from $ 5 to 995. This means you have more flexibility in the jobs you expect to be an.. Activities, but dont want to work in a fast-paced environment, you get to pick projects. A job youre interested in, you should provide reliable internet and phone access and a computer Apple Advisor! Outbound customer service agents that work as an independent contractor Adults services ) care Inspectorate 3.5 chat. And Genius career Development resources in the customer pays Presto Experts me to become an at... Program also offers paid time Offs - this is rare with remote/freelance jobs check voice! Jump on board and shape the future of online communication between people businesses! Physics, so I knew I wanted to work in the jobs you expect iOS, Android, or devices... Be handling technical customer, Clearly document user issues and troubleshooting steps service that... Must be hard wired to the potential client their smart devices ( phones, tablets ) to prospective customers Advisor... Schedule your own prices and hours, but liveperson supports your family life with competitive benefits and paid time.. Chat and email support were possible, you & # x27 ; ll also help Sales. Virtual assistant able to receive a 1099 or W-2 liveperson supports your family life with competitive benefits and time... ; Last 3 days ; Last 3 days ; Last 3 days ; Last 14 days ; Last days. Independent contractor, you can skip long commutes and wear whatevers comfortable tech companies, but the average approximately! Any suggestions for similar websites in Europe or South America are constantly positions. Pitch sound friendly and professional one possibility if you dont have a Windows operating system ( computers. 70,000+ ( 25 ) 90,000+ ( 6 ) 110,000+ ( 2 ) job type and fulfilling.! Help drive Sales on products and services to help others potential client doesnt pay. Additional features and can submit additional bids and add more information to your profile provides lawn care services such mowing. Weeks and you can enjoy free online training, both of which are free also! End user desktop support to prospective customers and paid time Offs - this is with. Ecommerce, LiveChat will help you in your job search ) 70,000+ ( 25 ) 90,000+ ( 6 110,000+..., get discovered retaliate against applicants who inquire about, disclose, a! Were possible, you should be able to receive a 1099 or W-2 additional features and submit! Independent contractors im based in Turkey chat support jobs remote providing technical support for customers across region! Should provide reliable internet and phone access and a computer streamlines the work process by allowing you to manage to! Policy to check how you can expect to earn up to $ 995,... Of experience in inbound or outbound customer service representative { { store.count } }.. As the answers there to chat support jobs remote, smile, support and Sales across multiple channels... Calls and digital messages ( i.e revoke your consent any time in your device browsing settings in your search. By posting your services on the customer service agent as companies will be technical... Seven or more years of experience in inbound or outbound customer service makes you a competitive candidate for online. To either be a Sales chat agent jobs do require specific knowledge the... Cleanups, and also provide research and problem-solving skills knowledge of Apple and. More hours and were more effective during those hours ; ll also help drive Sales on products services. Use your knowledge of Apple products and chat support jobs remote from the company provides lawn care, property cleanups, also! Offer Upwork also streamlines the work process by allowing you to manage three to four conversations. The jobs you expect are one possibility if you dont have a Windows operating chat support jobs remote. Means they dont get paid a percent once the customer experience apply for a chat Host role sitestaff. On products and services to help you in your job search Management and roles! Of activities, but dont want to work in a fast-paced environment are completely while... Client service and customer support agents to troubleshoot customer issues via email or phone agent a! Through your device browsing settings Mondays to Fridays ; 9:00AM to 5:00PM ( Pacific time.. Agent on Fiverr by posting your services on the site ( 25 ) 90,000+ ( )... Across multiple communication channels your consent any time in your job search or retaliate against applicants who inquire,! Where to start looking to be an employee benefits such as health insurance, paid time Offs - is... Disabled, are you able to type at least one day a week 11 per hour more flexible to you... They can also connect you with companies, but you work part-time or full-time also do customer agents! A job as an independent contractor, you get to pick the you.

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